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Why is it any better to store my estate planning documents with TrustSafe vs a file cabinet, or a bank deposit box, or the mini-safe in my house?3 million probate cases are estimated on average as being filed in court in the U.S. each year due to a lack of or inability to find a family member's estate planning documents. 35% of adults in the U.S. are reported to have experienced family conflict due to this same reason.
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My attorney has my original estate planning documents. Isn't that the best place to store them?52% of Americans do not disclose the location of their estate planning documents leaving their family members in the dark. Included in the many benefits of TrustSasfe's features is our attorney's portal where attorneys can create file-profiles to store each client's estate plan documents. And TrustSafe's patented name search feature allows anyone to discover whether they are a named party to an estate plan.
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Isn't it best if I just tell my family members where I keep my estate planning documents stored?The individual location of estate planning documents often change which can easily result in them being misplaced, including when people move. Many estate plans have been lost due to home burglaries, or destroyed due to catastrophic events such as fires & floods. Law firms dissolve, move, change ownership and attorneys pass away. There are even cases of disgruntled family members absconding with their family member's estate documents and cases of altered pages within estate plans because a family member was unhappy with the distribution provisions. Digitally storing estate planning documents with TrustSafe prevents all of these events from occurring and the documents are never lost.
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If I miss a payment on my storage plan, will I lose my documents?No. TrustSafe only charges a one-time affordable lilfe-time fee to store our customers' digital documents without expiration, and accounts can only be cancelled by the customer. To add or replace a document later, there is only a one-time add-on fee.
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Is My Account Login Protected?TrustSafe encrypts data in transit and at rest, and uses SSL/TLS settings and HTTP headers to ensure a secure browsing experience. Passwords are never stored in plaintext.
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I can't login to my account?asdfasd
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I am not technology savvy. Will I have customer support?asdf
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How secure are my documents? Can anyone else access them?TrustSafe's Vault has enterprise-grade security, from threat prevention to detection and response. The “s” in “https” (above in the website link) stands for secure, which indicates that the site is using a Secure Sockets Layer (SSL) Certificate. This lets you know that all your communication and data is encrypted as it passes from your browser to the website's server. Only you will have access to your account with a secure username, email, and password that you set up.
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What if I forget my password?Our "forgot password" function allows you to use your information to easily reset your password. If that fails, contact us! Our friendly support team is there to assist you with your account. While they do have access to your technology, they do not have access to any of your personal documents.
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What if I want to cancel? Do you still have access to my personal information?You can always delete your account. Once an account is deleted, all documents and personal information is removed from the server and no longer exist at TrustSafe.
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Do you sell my information to other companies?TrustSafe does not sell or share your personal information...to anyone. You can feel secure knowing you will not be solicited or contacted by other companies, legal offices, or legal services.

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